Delivery policy
Williams Boutique cooperates with local couriers, DHL, UPS, Aramex and Australia Post, which allows us to deliver the products directly to your door and proudly offer fixed transport prices.
You will be charged when your order is placed and all payments must be reviewed and approved before shipping and may take several days to process. To prevent credit card fraud, orders with incorrect billing information or orders that require additional verification may be delayed and/or canceled.
Delivery process
We start processing your order immediately, so we cannot make changes to the order after it has been placed (including address changes). We only deliver to the address given at checkout. You will only be charged for the products shipped and applicable shipping and tax costs.
When your order has been shipped, you will receive a shipping confirmation by email.
We only deliver on weekdays and not on Saturdays or public holidays.
On average, we need 1-3 business days to process your order, but some products may take longer, especially during major holidays or if your order contains popular products with availability issues. Orders are shipped as soon as stock availability is confirmed.
If there are several products in the order, the products may be sent separately and received on different days due to differences in the locations of the production partners.
Deliveries
Once you have placed an order and your payment has been confirmed, you can expect your order to be shipped within 1-3 working days. It takes an average of 5-15 working days for the order to arrive.
*Note: The above dates are estimates for working days only. While we will do our best to ensure that your order is delivered on time, Williams Boutique is not responsible for circumstances beyond our control, such as required postal or customs procedures, public holidays, severe weather, industrial action, protests, etc., and these disruptions may cause delays beyond the original delivery estimate. Due to the impact of COVID-19, there may be some delay in delivery.
The estimated delivery time has been exceeded, where is my order?
In 99 percent of cases, the order is delivered within the estimated delivery time. Unfortunately, sometimes the order may be delayed during the shipping process. You can track the status of your order from the tracking number you received by email.
Haven't received anything 3 days after the expected delivery time? Contact us at info@williamsboutique.com.
I am not satisfied with my order, what do I do?
Not satisfied with your order? We apologize for this and would like to hear what we can do to make it up to you. Send an email to info@williamsboutique.com
Delivery policy
Williams Boutique cooperates with local couriers, Posti and Matkahuolto, which allows us to deliver the products directly to your door and proudly offer fixed transport prices.
You will be charged when your order is placed and all payments must be reviewed and approved before shipping and may take several days to process. To prevent credit card fraud, orders with incorrect billing information or orders that require additional verification may be delayed and/or canceled.
Delivery process
We start processing your order immediately, so we cannot make changes to the order after it has been placed (including address changes). We only deliver to the address given at checkout. You will only be charged for the products shipped and applicable shipping and tax costs.
When your order has been shipped, you will receive a shipping confirmation by email.
We only deliver on weekdays and not on Saturdays or public holidays.
On average, we need 1-3 business days to process your order, but some products may take longer, especially during major holidays or if your order contains popular products with availability issues. Orders are shipped as soon as stock availability is confirmed.
If there are several products in the order, the products may be sent separately and received on different days due to differences in the locations of the production partners.
Deliveries
Once you have placed an order and your payment has been confirmed, you can expect your order to be shipped within 1-3 working days. It takes an average of 5-15 working days for the order to arrive.
*Note: The above dates are estimates for working days only. While we will do our best to ensure that your order is delivered on time, Williams Boutique is not responsible for circumstances beyond our control, such as required postal or customs procedures, public holidays, severe weather, industrial action, protests, etc., and these disruptions may cause delays beyond the original delivery estimate. Due to the impact of COVID-19, there may be some delay in delivery.
The estimated delivery time has been exceeded, where is my order?
In 99 percent of cases, the order is delivered within the estimated delivery time. Unfortunately, sometimes the order may be delayed during the shipping process. You can track the status of your order from the tracking number you received by email.
Haven't received anything 3 days after the expected delivery time? Contact us at info@williamsboutique.com.
I am not satisfied with my order, what do I do?
Not satisfied with your order? We apologize for this and would like to hear what we can do to make it up to you. Send an email to info@williamsboutique.com, and we'll see how we can resolve the issue in the best possible way. Please check that all shipping information is correct. If any information is incorrect, we need to contact you. This may delay the delivery time. Delays can also be caused by transit.
Feedback
We are happy to hear feedback, questions or concerns. Send us an email to info@williamsboutique.com and tell us your opinion. We take your feedback very seriously and always strive to improve our operations.